Requests get fragmented
Client details, service requirements, and changes can live in inboxes instead of one usable operating record.
Interpretation operations, connected
Run your interpretation operation from one connected workspace.
Coordinate scheduled, on-demand, video, onsite, interpreter, client, billing, and reporting workflows under your organization’s brand.
Built for language service agencies and language access teams that have outgrown disconnected tools.
1482396%
The operational problem
Still running interpretation operations across disconnected systems?
Organizations often manage requests through email, interpreter availability through text messages, calls through a separate provider, video meetings through another application, and billing through spreadsheets. Mainterpreter brings those workflows together so teams can spend less time coordinating systems and more time delivering dependable language access.
Matching takes too long
Availability, language, permissions, location, and service rules are difficult to apply consistently by hand.
Billing loses context
Call time, appointment duration, rates, approvals, and invoices can become disconnected from the work delivered.
One operational flow
From client request to completed record.
- 1Request
A client or manager enters the service need and appointment details.
- 2Route
Mainterpreter applies the relevant language, service, availability, and assignment rules.
- 3Deliver
The session runs by phone, video, scheduled remote connection, external link, or onsite.
- 4Close
Status, duration, notes, history, billing, and reporting stay connected to the service record.
Every service channel
OPI, VRI, scheduled remote, and onsite—managed together.
☎
On-Demand OPI
Route urgent phone requests using client access, language selection, interpreter matching, and connected call records.
◉Video Remote Interpreting
Bring clients and interpreters into browser-based video sessions with role-aware controls and status tracking.
◷Scheduled Remote
Coordinate future audio, video, and external-link assignments with confirmations, reminders, and appointment history.
⌖Onsite Interpretation
Manage location-based consecutive, simultaneous, and whisper assignments alongside remote work.
Purpose-built portals
Give every participant the right workspace.
See the whole operation.
Manage schedules, interpreters, clients, calls, billing, reporting, permissions, and branding.
Explore management featuresMake requests easier.
Let approved client users request services, follow appointment status, access sessions, and review invoices.
Explore the client portalKeep assignments actionable.
Let interpreters manage availability, review opportunities, accept work, join eligible sessions, and maintain records.
Explore the interpreter portalWhite-label functionality
Your service experience, presented under your organization’s brand.
Configure approved brand elements across workspace entry points, role-based portals, email communication, and client-facing experiences. Mainterpreter supplies the operational foundation while your organization remains visible to its users.
Explore white-label workspaces →MYour Organization
Built around real operating environments
Adapt the workflow to the organization you serve.
Language service agenciesUnify agency operations and branded client delivery.
Healthcare systemsCoordinate dependable language access across facilities and service channels.
Legal and court programsTrack scheduled assignments, qualifications, locations, and case-related workflow data.
Schools and universitiesOrganize family, student, meeting, and campus language-access requests.
Government and public servicesStandardize requests and oversight across departments and programs.
Corporate and HRSupport workforce communications, meetings, training, and employee services.
Operational oversight
Connect service delivery to billing and reporting.
Keep appointment IDs, call IDs, service details, time, rates, status, invoices, and operational reports in the same platform. Managers gain a clearer path from what happened to what should be billed, paid, reviewed, or improved.
Explore billing and reporting →$24,860Invoice activity
Security and data ownership
Build trust into how the operation is separated and governed.
Role-aware access, tenant workspace separation, controlled administrative workflows, operational records, export planning, and contract review are part of the buying conversation.
Operational use cases
See how connected workflows support stronger interpretation operations.
Explore practical examples across scheduling, OPI, VRI, portals, billing, and reporting. During your demo, the team will focus on the operating model and service mix most relevant to your organization.
Plans that grow with the operation
Start with the right capacity and expand without rebuilding the workflow.
Up to 250 included appointments each month.
Up to 1,000 included appointments each month.
Up to 3,000 included appointments each month.
Clear answers
Frequently asked questions
Who is Mainterpreter designed for?
Mainterpreter is designed for language service agencies and language access programs that coordinate interpreters, client requests, scheduled work, on-demand services, billing, and operational reporting.
Can the platform support OPI, VRI, scheduled remote, and onsite work?
Yes. The platform brings these service types into one operating workspace so teams can route, schedule, track, document, and report on work without maintaining separate systems for each channel.
Can our organization use its own brand?
Branding options depend on the selected plan. Available controls can include an organization name, logo, colors, branded emails, subdomain, and approved custom-domain configuration.
What happens during a personalized demo?
The walkthrough is organized around your current workflow, appointment volume, service mix, team roles, client experience, interpreter process, billing requirements, and implementation questions.
A closer look, built around your operation
Bring your scheduling, sessions, people, billing, and reporting into one connected operation.
We’ll tailor the demonstration to your services, team structure, client experience, routing rules, billing workflow, integrations, and branding goals.
Existing-user access
Already have a Mainterpreter workspace?
Choose the secure entry point that matches your role.